Dear Users,.
31 May 2023, 07:06
Dear Users,
we have completed the work on updating our platform and in order to enter the site you will need to go through the password change procedure.
Below,Below we provide instructions on how to do this:
1.Go to and enter your username and password as usual.
2.You need to enter a captcha.
3.You will see a password reset form on the screen. Please create a new password and fill in the appropriate fields on the screen.
4.Pass the captcha.
5.Next, a window will open on the screen in which you will need to enter the password that will come to your email. If you do not find this email in your main inbox, please check your spam folder.
6.Refresh the page and you can log into your account with a new password.
7.To confirm the login to your account, you will be sent a password to your email, enter it in the window that opens.
8.Please note that if you used the Google Authenticator app for security, you will need to connect it again. After updating the platform, confirmation of actions by default occurs by sending a code to your email.
If you have any questions, our support team will be happy to answer them ( support@pointpay.io ).
We hope you enjoy the new version of our platform.
Yours sincerely,
PointPay team!